It has been my pleasure to work with such great people at IBI and ACI. There are few companies in my experience that really care about their customers the way our staff does. The staff goes out of their way, and takes things so personally about getting things done for the customers, it's a breath of fresh air. Everyone tries to build such a deep rapport with the customers, it's inspiring. We have so many licensed individuals on staff, it speaks to the fact that we care about getting it right. We are building relationships and a stronger foundation for our company. I am in awe that we have such a great team.

Kim M., International Brokerage Inc., Seattle, WA.


Lacey, I want to thank you for the excellent service that you have been providing. Your prompt actions have been very much appreciated. You are the best.

Wes E., Monroe, WA, Importer


IBI has been a great asset to our supply chain team – they are very knowledgeable about our industry, prompt in handling our shipments (and really helpful if there is a problem of any sort), and stay right on top of any changes in the laws and/or tariffs.

Dawnell L., North Plains, OR, Importer


By the way, I want to compliment Becky at your Portland office. She is really my right hand and also very on top of stuff.

Annie W., Vancouver, Canada, Importer


I just wanted to say how great a job IBI has done and continues to do for us. Rebecca is great! She really goes the extra mile for my company and myself.

Shane H., Las Vegas, NV, Importer